Refund Policy –

At Acc Cluster, we strive to provide exceptional digital marketing services to meet the unique needs of our clients. Our refund policy is designed to ensure transparency, fairness, and customer satisfaction. Please review the following guidelines regarding refunds for our digital marketing services:

Refund Eligibility:

  • Refunds may be considered in the following circumstances:
  • In the event of service cancellation before the commencement of the project.
  • If there is a failure to deliver services as outlined in the agreement.
  • If the client is dissatisfied with the quality of the services provide.

Refund Process:

  • To request a refund, clients must submit a written refund request detailing the reason for the refund and any supporting documentation.
  • Refund requests will be reviewed by our team within 2 business days.
  • If the refund request is approved, the refund will be processed through the original payment method within 2 business days.

Non-Refundable Services:

  • Certain services, such as consultation fees, customized strategy development, and completed project deliverables, are non-refundable.

Contact Us:

  • For refund requests or inquiries regarding our refund policy, please contact our customer service team at acccluster0@gmail.com.

Please note that our refund policy is subject to change at our discretion. We are committed to providing a positive experience and addressing any concerns promptly and fairly. Thank you for choosing Acc Cluster for your digital marketing needs.

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